We may be able to change your order but please note this is dependent on what point your order is up to in our dispatch process.
Unfortunately, once you have placed your order we would be unable to add any additional items to it. You would need to place a new order.
We do aim to pick and pack your order as quick as we can and therefore we're not always able to cancel your order once your purchase has been confirmed.
Depending on where your order is within our dispatch process we may be able to cancel this for you. Please contact us as soon as possible and we will do our best to help.
If we are unable to cancel your order you can always make a return in line with our returns policy.
All orders have to be placed online or through our app, we are currently unable to process orders over the phone.
Once you have placed your order we wouldn't be able to add or amend any discount codes.
For any Klarna related queries, please visit the following link https://www.urbancelebrity.com/klarna-i161
At the checkout screen we will show you delivery timescales for all applicable delivery methods
For any queries regarding delivery such as timescales, prices etc please visit our delivery details page https://www.urbancelebrity.com/delivery-details-i5
Please use the following link for all return details https://www.urbancelebrity.com/returns-t-cs-i61