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Delivery Details

Delivery Details

Standard Delivery (UK) - £4.50

Standard Delivery estimated within 2-3 working days within England, Wales or Scotland.

Free UK Del Over £50 (no vouchers used) - This discount is automatically applied at the checkout.

Next Working Day Delivery (UK) - £7.50 

Express Next working day delivery within England, Wales or Scotland by 4pm. Order must be completed by 9pm and Next Working Day Delivery selected at the checkout for delivery the next working day.  Delivery days are Monday to Friday.

Any next day orders completed by 9pm Friday will be delivered on Monday.
Any next day orders completed after 9pm on Friday up to 9pm Monday will be delivered on Tuesday.

Guaranteed Sat Delivery (UK) - £10.00 

For all orders placed BEFORE 9pm on Friday will be Guaranteed delivery on the Saturday, where Saturday Guaranteed Delivery is selected at the checkout.

Europe - £11.50

For countries inside the European Union. Approximately 5 working days delivery service.

Republic or Ireland - £7.50

For Republic of Ireland only. Approximately 2-5 working days delivery service.

Australia - £7.50

For Australia Only. Approximately 3-7 working day delivery service.

Rest Of World - £15.00

For all countries outside the European Union. Approximately a 6-10 working day delivery service.

 

  • Due to courier restrictions Guaranteed Saturday and Next Working Day services are not available to some areas of Scotland and the Isles of England.
  • There are also restrictions on the type of goods that can be shipped via our International couriers.  None of the hair products can be shipped outside of the UK.
  • For your security, first-time orders may only be shipped to the cardholder's billing address or a corporate work address that can be verified. Customers may also be subjected to standard fraud prevention checks.
  • Our office and warehouses process orders between Monday to Friday, 9am to 5pm.
  • Orders are shipped via DPD, APC or local Postal Services. In some areas the courier may pass deliveries onto a third party
  • Any orders containing pre-order items shall be held until all items are in stock and sent together, should you the customer wish to have these sent separately, then an additional postage charge shall apply and can be made by calling 01539 726059.
  • A signature will be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery
  • Should an error occur with any part of your order we will of course resolve this issue.  We will ask you to return the incorrect item - on receipt we will reimburse you for the cost of the postage and issue the correct item.  Please note that if the order is required urgently we will recommend placing a new order for the item in question with next day delivery and returning the incorrect item. Upon receipt of the incorrect item we will process a full refund including postage costs and return delivery costs to you. Please do call us first to discuss any issue.