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Delivery Details

Delivery Details

Standard Delivery (UK) - £4.50

Standard Delivery estimated within 2-3 working days within England, Wales or Scotland.

Free UK Delivery Over £50 - This discount is automatically applied at the checkout.

Next Working Day Delivery (UK) - £7.50 

Express Next Working Day Delivery within England, Wales or Scotland by 4pm.

Order must be completed by 9pm and Next Working Day Delivery selected at the checkout for delivery the next working day. Delivery days are Monday to Friday.

Any next day orders completed by 9pm Friday will be delivered on Monday.
Any next day orders completed after 9pm on Friday up to 9pm Monday will be delivered on Tuesday.

Ireland Next Working Day Delivery (Northern and Republic of Ireland) - £7.50 

Express Next Working Day Delivery to Northern Ireland and the Republic of Ireland.

Order must be completed by 2.30pm and Ireland Next Working Day Delivery selected at the checkout for delivery the next working day. Delivery days are Monday to Friday.

Any next day orders completed by 2.30pm Friday will be delivered on Monday.
Any next day orders completed after 2.30pm on Friday up to 2.30pm Monday will be delivered on Tuesday.

Guaranteed Sat Delivery (UK) - £10.00 

Orders placed BEFORE 9pm on Friday using the Guaranteed Saturday delivery service will be delivered on Saturday.  Please note that Guaranteed Saturday delivery must be selected at the checkout.

Europe - £7.50

For countries in Europe. Approximately 5 working days delivery service.

Republic of Ireland - £4.50

For Republic of Ireland only. Approximately 2-5 working days delivery service.

Australia - £4.50

For Australia Only. Approximately 3-7 working day delivery service.

USA - £4.50

For USA only.  Approximately 2-5 working day delivery service.

Rest Of World - £15.00

For all countries outside of Europe. Approximately a 4-10 working day delivery service.

 

  • Due to courier restrictions Guaranteed Saturday and Next Working Day services are not available to some areas of Scotland and the Isles of England.
  • There are also restrictions on the type of goods that can be shipped via our International couriers.  None of the hair products can be shipped outside of the UK.
  • For your security, first-time orders may only be shipped to the cardholder's billing address or a corporate work address that can be verified. Customers may also be subjected to standard fraud prevention checks.
  • Our office and warehouses process orders between Monday to Friday, 9am to 9pm.
  • Orders are shipped via DPD, DHL, APC or local Postal Services. In some areas the courier may pass deliveries onto a third party
  • Any orders containing pre-order items shall be held until all items are in stock and sent together, should you the customer wish to have these sent separately, then an additional postage charge shall apply and can be made by calling 01539 726059.
  • A signature will be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery
  • Should an error occur with any part of your order we will of course resolve this issue.  We do ask that you contact us within 2 days of receiving your order, via email to: info@urbancelebrity.com or telephone 01539 726059 to inform us of our error.  Please ensure that you retain all of the packaging from your order and the invoice included within your parcel. Failure to retain the enclosed invoice will result in us not being able to investigate the issue and delay or even prevent us being able to arrange a resolution.